Kingswood Citizens Advice

1BIGD Reference number: 177

General information

Address:
117 High Street
Staple Hill
Bristol
BS16 5HF (Multimap)

Opening times:
Monday Drop-in 10.00am-12.30pm Helpline 10.00am -15.00pm
Tuesday Drop-in 10.00am-12.30pm Helpline 10.00am -13.00pm
Friday Drop-in 10.00am-12.30pm Helpline 10.00am -13.00pm

Website: http://www.citizensadvice.org.uk/

Email: kingswoodcab@clara.co.uk

Ages services offered to: No Policy

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point

Aims: The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from nearly 3,400 locations, and by influencing policymakers.
Citizens Advice and each Citizens Advice Bureau are registered charities reliant on over 21,000 volunteers and need to raise funds to provide these vital services. The majority of our advisers are trained volunteers, helping people to resolve nearly 5.3 million problems every year.

Availability: Drop-in, Appointment
An appointment system is available, please ring for details.

Waiting list: Not applicable

Areas of support offered

Money Matters: Banks, Accounts and Credit cards; Benefits/Welfare Rights; Consumer issues/rights; Debt and bills

Families: Family support; Lone Parent Families; Step families; Teenage parenting; Young carers

The Law: Legal/consumer issues; Legal rights

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: No

Bristol: No

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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