Victim Support - Yate

1BIGD Reference number: 1514

General information

Address:
244 Station Road
Yate
Bristol
BS37 4AF (Multimap)

Opening times:
Monday 10am-4pm
Tuesday 10am-4pm
Wednesday 10am-4pm
Thursday 10am-4pm
Friday 10am-4pm

Telephone: 01454 866548

Fax: 01454 866548

Website: http://www.victimsupport.org.uk

Email: s.gloucester@victimsupportavonvale.org.uk

Ages services offered to: n/a

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point

Aims: Our trained volunteers provide free confidential support and information to victims of crime including hate crime. We also provide assistance with criminal injuries claims.

Availability: Referral, Appointment
Referral by: Police, self-referral

Waiting list: No

Areas of support offered

Keeping Safe: Abuse; Bullying; Child Protection; Domestic Abuse; Self harm

Crime and Offending: Victims of crime

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: No

Bristol: No

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes
Approximate distance and bus service numbers: Yate bus station

Car park nearby: Yes
Approximate distance: 20 yds

Parking for disabled drivers: Yes
Number of spaces: 6

Pedestrian route: Yes
Smooth and even with dropped kerbs: yes

Automatic external doors: No
Will doors easily open from a wheelchair: Yes

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: Yes

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: Yes
Can wheelchair users clear the outer door prior to opening the inner: Yes

Interior of premises bright and well lit: Yes

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: Yes

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: Yes

Provision for assistance dogs: No

Toilets that disabled people can access: Yes
Minimum room size 1500mm × 900mm: No
Minimum door size 1000mm: No
2 × horizontal grab rails: Yes
2 × vertical grab rails: Yes
1 × drop down grab rail: No


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