1Big Database - Organisation details - Translation and Interpreting Service

Download as PDF

General information

Address:
Room U16
Council House
College Green
BS1 5TR (Multimap)

Opening times:

Monday 9.00am-5.00pm

Tuesday 9.00am-5.00pm

Wednesday 9.00am-5.00pm

Thursday 9.00am-5.00pm

Friday 9.00am-4.30pm

Telephone: 0117 903 6400

Fax: 0117 903 6427

Website: http://www.bristol-city.gov.uk/ccm/navigation/community-and-living/equality-and-dive...

Email: TIS@bristol-city.gov.uk

Ages services offered to: N/a

Contact person: Yvonne Nunes

Costs: See website for details.

Type of organisation: Statutory e.g. Government/local authority/health

Aims: Bristol City Council's Translating and Interpreting Service exist to make services to Black and Other Minority Ethnic People whose first language is not English, more accessible. We have a register of over 100 local translators and interpreters. Our sessional translators and interpreters are fully assessed and trained before they do any work for our customers. They receive ongoing training and their work is continuously assessed to guarantee a high quality service. In addition, all translators and interpreters adhere to codes of practice and code of ethics which underpin their professional and confidential approach. Training is also arranged for Council staff and other agencies on working through interpreters and broader communication issues.

Availability: Appointment
To formally request our service you will need to fax or post the request form available on our website.

Waiting list: Not applicable

Areas of support offered

Leisure and Personal Development: Adventure activities; Art; Books; Clubbing and pubbing; Computer games; Cultural activities; Driving; Exercise; Extreme activities; Film and theatre; Internet Access; Music; Relaxation; Sports activities; Reading and writing; Trips/Days out; Festivals; Museums; Dance; Transport; Travel; Hobbies

Minority Issues: African; Asylum and immigration; Bangladeshi; Caribbean; Chinese; Indian; Irish; Language not English; Other; Pakistani; Travelling communities

Disability, Special Needs and Additional Needs: Hearing Impairments; Sight Impairments; Speech and Communication Impairments

Equal Opportunities: Age; Black and other Minority Ethnic issues; Disability; Gender; Religion; Sexual Orientation

Geographical Areas Covered

The whole of England: No

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: Yes

Automatic external doors: Yes

Glass doors clearly marked at the centre for safety: Yes

Doors 900mm or more wide, with flat thresholds: Yes

Doors light and non sprung: Yes

External ramps: Yes

External steps: Yes
Number of steps: Unknown
Uniformed and even: No
Handrails on both sides:
Edges marked: No

Lobby/porch area: Yes
Can wheelchair users clear the outer door prior to opening the inner: Yes

Interior of premises bright and well lit: Yes

Interior automatic doors: Yes

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): Yes

Lift for Wheelchair users: Yes

Internal ramps: Yes

Internal steps: No

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: Yes
– assist visually impaired people: Yes
– sign in BSL and/or MAKATON: Yes
– do lip speaking: Yes

Loop system for hearing aid users: Yes

Public telephone: Yes
Wheelchair access: No

Inductive coupler for hearing aid users: Yes

Provide pamphlets/leaflets: Yes
Formats used: Braille; ASCII; Tape; Large Print

Provision for assistance dogs: Yes

Toilets that disabled people can access: Yes
Minimum room size 1500mm × 900mm: No
Minimum door size 1000mm: No
2 × horizontal grab rails: No
2 × vertical grab rails: No
1 × drop down grab rail: No

Download as PDF

Translation and Interpreting Service

General information

Areas of support offered

Geographical Areas Covered

Disability and Access Issues

Activities & events

Next event:

User login

Register

Send to a friend