Bath and North East Somerset Referral and Assessment Team

1BIGD Reference number: 1814

General information

Address:
PO Box 3343
Bath
BA1 2ZH (Multimap)

Opening times:
Monday 8.30-5.00
Tuesday 8.30-5.00
Wednesday 8.30-5.00
Thursday 8.30-5.00
Friday 8.30-4.30

Telephone: 01225 396313/4

Fax: 01125 396294

Email: childcaredutyteam@bathnes.gov.uk

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Social Service

Aims: The Referral and Assessment team is the first point of contact with Children and Families Social Services. We help children aged 0-16 who are in need and who are at risk of harm. We offer advice to anybody who may have concerns for their own children or anybody elses children that they belive are having difficuties or at risk of harm. Our aim is to promote the safety of children and to put families in touch with the services that can meet their needs and make a positive difference in their lives

Availability: Referral, Appointment
Referral by: Referred by professionals, public or self

Waiting list: Not applicable
Services have to prioritsed according to need

Areas of support offered

Relationships and Emotions: Bereavement; Carers; Depression; Emotional well-being; Family Relationships; Personal relationships

Families: Child care; Family support; Lone Parent Families; Parenting; Under 5's; Young carers

Keeping Safe: Abuse; Child Protection; Domestic Abuse

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: No

South Gloucestershire: No

Disability and Access Issues

Bus stops nearby: Yes
Approximate distance and bus service numbers: Near bus station

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: Yes

Automatic external doors: Yes

Glass doors clearly marked at the centre for safety: Yes

Doors 900mm or more wide, with flat thresholds: Yes

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: Yes
Can wheelchair users clear the outer door prior to opening the inner: Yes

Interior of premises bright and well lit: Yes

Interior automatic doors: No
Wide doors: Yes
Wheelchair friendly doors: Yes

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): Yes

Lift for Wheelchair users: Yes

Internal ramps: No

Internal steps: Yes
Number of steps: 7
Uniformed and even: Yes
Handrails on both sides: Yes
Edges marked: Yes

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: Yes
– assist visually impaired people: Yes
– sign in BSL and/or MAKATON: Yes
– do lip speaking: Yes

Loop system for hearing aid users: Yes

Public telephone: Yes
Wheelchair access: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: Yes
Formats used: Braille; ASCII; Tape; Large Print

Provision for assistance dogs: Yes

Toilets that disabled people can access: Yes
Minimum room size 1500mm × 900mm: Yes
Minimum door size 1000mm: Yes
2 × horizontal grab rails: Yes
2 × vertical grab rails: Yes
1 × drop down grab rail: Yes


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