British Red Cross- Refugee Programme

1BIGD Reference number: 3383

General information


Email: lcorrales@redcross.org.uk

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point; Guidance Service; HealthCare

Aims: The British Red Cross helps people in crisis, whoever and wherever they are. The BRC Refugee Programme (Bristol) provides practical and emotional assistance to vulnerable asylum seekers and refugees including Therapeutic Care (gentle massage through clouthing), Orientation Service and Shop Voucher Scheme. We enable vulnerable asylum seekers and refugees to prepare for and withstand emergencies in their own communities. And when the crisis is over, to help them to recover and move on with their lives.


Availability: Drop-in, Referral
We provide Therapeutic Care at a Drop-in Centre in Easton, Bristol. We recruit volunteers regularly. If you are interested in a volunteer position you can visit us in our office at Alexandra Park, Fishponds, BS16 2BG, during normal business hours.
Referral by: Bristol Refugee Rights, Refugee Action, The Havens

Waiting list: Not applicable

Areas of support offered

Leisure and Personal Development: Relaxation

Education and Training: Skills for Work

Minority Issues: African; Asylum and immigration; Other; Somali

Health Issues: Complementary Therapy; Physical Health; Mental and Emotional Health

Employment and Jobs: Volunteering Placements

Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: Yes

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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