Cruse Bereavement Care

1BIGD Reference number: 94

General information

Address:
126 Sheen Road
Richmond
Surrey
TW9 1UR (Multimap)

Opening times:
Monday 9.30am-5pm
Tuesday 9.30am-5pm
Wednesday 9.30am-5pm
Thursday 9.30am-5pm
Friday 9.30am-5pm

Telephone: 0844 477 94

Fax: 020 89407638

Website: http://www.cruse.org.uk

Email: helpline@cruse.org.uk

Ages services offered to: 10 – 70+

Type of organisation: Charity/Community

Type of delivery point: Counselling Service; Legal Service; Support Group

Aims: Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides bereavement support. It offers information, advice, education and training services.

Availability: Drop-in, Referral
Referral by: NHS, GP, self referral, Social Service, relative.

Waiting list: Yes

Areas of support offered

Education and Training: Training at work

Relationships and Emotions: Bereavement; Family Relationships; Mental health; Personal relationships

Money Matters: Benefits/Welfare Rights

Families: Family support

Homes and Housing: Housing benefits

Health Issues: Stress

Employment and Jobs: Volunteering Placements

Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes

Car park nearby: Yes

Parking for disabled drivers: No

Pedestrian route: Yes

Automatic external doors: No
Will doors easily open from a wheelchair: Yes

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: Yes
Number of steps: 2
Uniformed and even: Yes
Handrails on both sides: No
Edges marked: No

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: Yes
Formats used: ASCII

Provision for assistance dogs: No

Toilets that disabled people can access: No


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