Connexions West of England - Bath

1BIGD Reference number: 959

General information

Address:
Charter House
The Square
Lower Bristol Road
BA2 3BH (Multimap)

Opening times:
Monday 10.30am - 4:30pm
Tuesday 10.30am - 4:30pm
Wednesday 1pm - 6pm
Thursday 10.30am - 4:30pm
Friday 10.30am - 4:30pm

Telephone: 01225 461501

Fax: 01225 465619

Website: http://www.connexionswest.org.uk

Ages services offered to: 16 – 19

Contact person: Duty Personal Advisor

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Advice/Information Point; Counselling Service; Guidance Service; Connexions Service

Aims: We offer help to young people (13-19 years) on all the issues that effect them including Education, Work, Training, Careers, Benefits, Drugs, Equality of Opportunity, Health, Housing, Leisure, Money Matters, Relationships, Sex and Sexuality, The Law, You can come to see us at our Centre, in the community, in schools, colleges & youth centres, our web site or our ""Learners Helpline"" on 0800 923 0323 (open from 9.30am-4.00pm on weekdays).

Availability: Drop-in, Referral, Appointment
Referral by: Partner Organisations

Waiting list: No

Areas of support offered

Education and Training: Award Schemes; Education allowances; Exams; Exclusion; Foundation Stage; Learning choices; Life skills; Options at 13+; Options at 16+; Options at 18+; Qualifications; Skills for Work; Student grants & loans; Training at work

Relationships and Emotions: Bereavement; Carers; Depression; Emotional well-being; Family Relationships; Gay/lesbian or bi-sexual issues; Mental health; Personal relationships; Relationship breakdown / Divorce

Money Matters: Benefits/Welfare Rights; Consumer issues/rights; Earning money; Education allowances; Loans and grants; Tax Credits; Unemployment

Families: Being in care; Care leavers; Child care; Family support; Fostering; Lone Parent Families; Parenting; Teenage parenting; Young carers

Keeping Safe: Abuse; Accident Prevention; Bullying; Child Protection; Domestic Abuse; Running away; Self harm

Minority Issues: African; Asylum and immigration; Bangladeshi; Caribbean; Chinese; Indian; Irish; Language not English; Other; Pakistani; Travelling communities

Homes and Housing: Accommodation; Furniture; Homelessness; Housing benefits; Housing projects; Leaving home; Tenants' rights

Disability, Special Needs and Additional Needs: Dyslexia and perceptual difficulties; Hearing Impairments; Learning Disability; Physical Impairments; Sight Impairments; Speech and Communication Impairments; Emotional and Behavioural Difficulties

Crime and Offending: Courts; Prostitution; Victims of crime; Young offenders; Prisoners

Health Issues: Aids and HIV; Alcohol; Allergies and Intolerances; Anorexia; Boys' and Men's Health; Complementary Therapy; Death; Diets; Drugs; Eating disorders; Girls' and Women's Health; Healthy Eating; Physical Health; Pregnancy and Birth; Self harm; Sexual health; Speech difficulties; Stress

Employment and Jobs: Careers advice and trends; Employment; Job applications and CVs; Job interviews; Job hunting; Self employment; Trade Unions; Transport; Unemployment; Volunteering Placements; Working abroad

The Law: Legal aid; Legal/consumer issues; Legal rights; Youth justice

Equal Opportunities: Age; Black and other Minority Ethnic issues; Disability; Gender; Religion; Sexual Orientation

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: No

South Gloucestershire: No

Disability and Access Issues

Bus stops nearby: Yes
Approximate distance and bus service numbers: Bath Bus Station around the corner

Car park nearby: Yes
Approximate distance: All Bath Central car parks 3 minutes walk

Parking for disabled drivers: Yes

Pedestrian route: Yes
Smooth and even with dropped kerbs: Yes

Automatic external doors: No
Will doors easily open from a wheelchair: Yes

Glass doors clearly marked at the centre for safety: Yes

Doors 900mm or more wide, with flat thresholds: Yes

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: Yes

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: Yes

Internal ramps: Yes
Number and where they are situated: One - Built in leads to disabled toilet

Internal steps: Yes
Number of steps: Unknown
Uniformed and even: Yes
Handrails on both sides: No
Edges marked: Yes

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: Yes

Able to provide on request individuals who can:
– offer general assistance: Yes
– assist visually impaired people: Yes
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: Yes

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: Yes

Provision for assistance dogs: Yes

Toilets that disabled people can access: Yes
Minimum room size 1500mm × 900mm: Yes
Minimum door size 1000mm: Yes
2 × horizontal grab rails: Yes
2 × vertical grab rails: Yes
1 × drop down grab rail: Yes


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