Kingswood Area Housing Office

1BIGD Reference number: 1137

General information

Address:
South Gloucestershire Council
Civic Centre
High Street, Kingswood
BS15 9TR (Multimap)

Opening times:
Monday
Tuesday
Wednesday
Thursday
Friday

Telephone: 01454 865509

Website: http://www.southglos.gov.uk/CommunityCareAndHousing/Housing/ContactUs/HousingOffices...

Email: housingcontactcentre@southglos.gov.uk

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Accommodation Provider; Housing Office

Aims: We provide services to tenants, leaseholders, homeowners, landlords, private tenants and people who are looking for a home in South Gloucestershire. We provide: * Advice to people who want to find/keep a home that suits their needs * Maintain homes for all our tenants * Support for those who are most vulnerable * Tackle anti social behaviour, nuisance on estates, racial harassment and domestic violence * Home improvement and disability grants * Develop affordable new homes * Improve existing private housing * The Kingswood office covers the following areas: Soundwell, New Cheltenham and Kingswood.

Availability: Drop-in, Referral
Referral by: Social worker, Self-referral.

Areas of support offered

Homes and Housing: Accommodation; Homelessness; Housing benefits; Tenants' rights

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: No

Bristol: No

South Gloucestershire: Kings Chase; Rodway

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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