Housing Advice Team - Bath and North East Somerset

1BIGD Reference number: 2434

General information

Address:
Social and Housing Services
PO Box 3343
Bath
BA1 2ZH (Multimap)

Opening times:
Monday 8.30 5.00
Tuesday 8.30 5.00
Wednesday 9.30-5.00
Thursday 8.30 5.00
Friday 8.30-4.30

Telephone: 01225 396296

Website: http://www.bathnes.gov.uk

Email: Housingoptions_adviceteam@bathnes.gov.uk

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Advice/Information Point; Social Service

Aims: The Local Authority has a responsibility towards anyone making a claim of homelessness. This function is carried out by the Housing Advice Team who are based in Lewis House in Manvers Street, Bath. Anyone who feels they are homeless or threatened with homelessness should make an appointment to see a Housing Adviser so that they can be offered appropriate advice and assistance. Appointments can be booked by telephoning 01225 396296 or through the main switchboard on 01225 477000.

If you need help outside of office hours, please contact the emergency duty team on 01454 615165 they should be able to offer some help over the telephone.

Availability: Appointment

Geographical Areas Covered

The whole of England: No

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: No

South Gloucestershire: No

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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