Childline

1BIGD Reference number: 431

General information

Address:
Childline HQ
Studd Street
London
N1 0QW (Multimap)

Opening times:
Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Telephone: 0800 1111 (Helpline)

Fax: 020 72391001

Website: http://www.childline.org.uk

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point; Advocacy service; Counselling Service

Aims: ChildLine is the UK's free, 24-hour helpline for children in distress or danger. Trained volunteer counsellors comfort, advise and protect children and young people who may feel they have no where else to turn.

Waiting list: Not applicable

Areas of support offered

Relationships and Emotions: Depression; Emotional well-being; Family Relationships; Personal relationships

Keeping Safe: Abuse; Accident Prevention; Bullying; Child Protection; Domestic Abuse; Running away; Self harm

Health Issues: Boys' and Men's Health; Girls' and Women's Health

Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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