Connexions West of England - Kingswood

1BIGD Reference number: 962

General information

Address:
21-23 High Street
Kingswood
Bristol
BS15 4AA (Multimap)

Opening times:
Monday 9.30am - 4.30pm
Tuesday 9.30am - 4.30pm
Wednesday 12.30am - 6.30pm
Thursday 9.30am - 4.30pm
Friday 9.30am - 4.00pm

Telephone: 0117 9612760

Fax: 0117 9607838

Website: http://www.connexionswest.org.uk

Ages services offered to: 13 – 19

Contact person: Duty Personal Adviser

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Advice/Information Point; Community Delivery; Guidance Service; Connexions Service

Aims: We offer help to young people (13-19 years) on all the issues that effect them including Education, Work, Training, Careers, Benefits, Drugs, Equality of Opportunity, Health, Housing, Leisure, Money Matters, Relationships, Sex and Sexuality, The Law, You can come to see us at our Centre, in the community, in schools, colleges & youth centres, our web site or our ""Learners Helpline"" on 0800 923 0323 (open from 9.30am-4.00pm on weekdays).

Availability: Drop-in, Referral, Appointment
All young people are allocated a Personal Adviser who arranges to see them by appointment. In addition to this young people are welcome to drop in where they can see a Personal Adviser who will give them immediate help and refer on to their allocated Personal Adviser if more in depth support is required.
Referral by: Open referral system

Waiting list: No

Areas of support offered

Leisure and Personal Development: Adventure activities; Art; Driving; Exercise; Internet Access; Trips/Days out

Education and Training: Award Schemes; Education allowances; Exams; Exclusion; Foundation Stage; Learning choices; Life skills; Options at 13+; Options at 16+; Options at 18+; Qualifications; Skills for Work; Student grants & loans; Training at work

Relationships and Emotions: Bereavement; Carers; Depression; Emotional well-being; Family Relationships; Gay/lesbian or bi-sexual issues; Mental health; Personal relationships; Relationship breakdown / Divorce

Money Matters: Benefits/Welfare Rights; Consumer issues/rights; Earning money; Education allowances; Loans and grants; Tax Credits; Unemployment

Families: Being in care; Care leavers; Child care; Family support; Fostering; Lone Parent Families; Parenting; Teenage parenting; Young carers

Keeping Safe: Abuse; Accident Prevention; Bullying; Child Protection; Domestic Abuse; Running away; Self harm

Minority Issues: African; Asylum and immigration; Bangladeshi; Caribbean; Chinese; Indian; Irish; Language not English; Other; Pakistani; Travelling communities

Homes and Housing: Accommodation; Homelessness; Housing benefits; Housing projects; Leaving home; Tenants' rights

Disability, Special Needs and Additional Needs: Dyslexia and perceptual difficulties; Equipment; Hearing Impairments; Learning Disability; Physical Impairments; Sight Impairments; Speech and Communication Impairments; Emotional and Behavioural Difficulties

Crime and Offending: Courts; Prostitution; Victims of crime; Young offenders; Prisoners

Health Issues: Aids and HIV; Alcohol; Allergies and Intolerances; Anorexia; Boys' and Men's Health; Complementary Therapy; Death; Diets; Drugs; Eating disorders; Girls' and Women's Health; Healthy Eating; Physical Health; Pregnancy and Birth; Self harm; Sexual health; Speech difficulties; Stress

Employment and Jobs: Careers advice and trends; Employment; Job applications and CVs; Job interviews; Job hunting; Self employment; Trade Unions; Transport; Unemployment; Volunteering Placements; Working abroad

The Law: Legal aid; Legal/consumer issues; Legal rights; Youth justice

Equal Opportunities: Age; Black and other Minority Ethnic issues; Disability; Gender; Religion; Sexual Orientation

Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: No

Bristol: No

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes
Approximate distance and bus service numbers: Immediately outside. Bus numbers: 6, 6a, 42a, 43, 43a, 319, 634, 635, 686

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: Yes

Automatic external doors: No
Will doors easily open from a wheelchair: Yes

Glass doors clearly marked at the centre for safety: Yes

Doors 900mm or more wide, with flat thresholds: Yes

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: Yes
Can wheelchair users clear the outer door prior to opening the inner: Yes

Interior of premises bright and well lit: Yes

Interior automatic doors: No
Wide doors: Yes
Wheelchair friendly doors: No

Door frames and handles clearly visible: Yes

Wide unobstructed corridors (min 1200mm): Yes

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: Yes

Floor contrast colouring for entrances and exits: Yes

Able to provide on request individuals who can:
– offer general assistance: Yes
– assist visually impaired people: Yes
– sign in BSL and/or MAKATON: Yes
– do lip speaking: Yes

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: Yes

Toilets that disabled people can access: No


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