Salvation Army Family Tracing Service

1BIGD Reference number: 2391

General information

Address:
101 Newington Causeway
London
SE1 6BN (Multimap)


Telephone: 0845 634 4747

Website: http://www.salvationarmy.org.uk

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point

Aims: The Salvation Army's Family Tracing Service was officially established in 1885. It has developed to become one of our most distinctive international services.


The mission of the Family Tracing Service is to restore (or sustain) family relationships, by tracing relatives with whom contact has been lost, either recently or in the distant past.

The key objectives are:

To relieve the anxiety of enquirers, by assuring them of our concern and the full support of our service
To trace relatives in order to advise them a family member desires contact
To open a line of communication between an enquirer and the person sought
To act as intermediaries until such time as trust is established between the parties
Where appropriate, to seek to resolve the difficulties which brought about the break in the relationship


Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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