NSPCC (National Society for the Prevention of Cruelty to Children)

1BIGD Reference number: 505


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General information

Address:
Weston House
42 Curtain Rd
London
EC2A 3NH (Multimap)

Opening times:
Monday 24hrs a day
Tuesday 24hrs a day
Wednesday 24hrs a day
Thursday 24hrs a day
Friday 24hrs a day
Saturday 24hrs a day
Sunday 24hrs a day

Telephone: 0808 800 5000 (24hr help-line)

Fax: 020 7825 2525

Website: http://www.nspcc.org.uk

Email: help@nspcc.org.uk

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point; Counselling Service; Support Group

Aims: The National Society for the Prevention of Cruelty to Children is the UK's leading charity specialising in child protection and the prevention of cruelty to children. You can telephone, email or write for information and advice, or to report concerns about a child at risk of abuse. When the NSPCC Child Protection Helpline receives information, from any source, that can or may result in the identification/location of a child/ren at risk, a child/ren in need or a person or establishment whose behaviour is believed by the helpline to place children at risk or in need, then the helpline staff must pass out such informations, together with all the accompanying relevant details to the appropriate statutory agencies (Socail Servicesand/or Police)>

Waiting list: Not applicable

Areas of support offered

Relationships and Emotions: Bereavement; Carers; Depression; Emotional well-being; Family Relationships; Gay/lesbian or bi-sexual issues; Mental health; Personal relationships; Relationship breakdown / Divorce

Families: Adoption; Being in care; Care leavers; Child care; Family support; Fostering; Lone Parent Families; Multiple births; Parenting; Play; Step families; Teenage parenting; Under 5's; Young carers

Keeping Safe: Abuse; Bullying; Child Protection; Domestic Abuse; Running away; Self harm

Minority Issues: Bangladeshi; Indian; Language not English; Pakistani

Crime and Offending: Young offenders

The Law: Youth justice

Geographical Areas Covered

The whole of England: Yes

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): No

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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