Chat Shop

1BIGD Reference number: 2713

General information

Address:
Yate Library
44 West Walk
Yate Shopping Centre
BS37 6AX (Multimap)


Telephone: 01454 862088

Type of organisation: Charity/Community

Type of delivery point: Counselling Service

Aims: We are a free confidential service offering One-to-One Counselling for Young People & GENERAL SUPPORT GROUPS. You could be having frightening, confusing feelings; perhaps you're very down or panicky. You could be feeling alone or cut off, or just not coping too well. Maybe you're facing particular problems with friends, family, school/college, work/not working, relationships and sexuality, alcohol/drugs..... you don't have to be alone with this. Telephone for an appointment, you will probably hear an answerphone message. Just leave a name and contact number and we would normally get back to you within a week.

Waiting list: Not applicable

Areas of support offered

Relationships and Emotions: Bereavement; Carers; Depression; Emotional well-being; Family Relationships; Gay/lesbian or bi-sexual issues; Mental health; Personal relationships; Relationship breakdown / Divorce

Keeping Safe: Abuse; Bullying; Domestic Abuse; Running away; Self harm

Disability, Special Needs and Additional Needs: Emotional and Behavioural Difficulties

Health Issues: Mental and Emotional Health

Equal Opportunities: Age; Black and other Minority Ethnic issues; Disability; Gender; Religion; Sexual Orientation

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: No

Bristol: No

South Gloucestershire: Chipping Sodbury; Yate

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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