Bath and North East Somerset Family Information Service

1BIGD Reference number: 1726

General information

Address:
Keynsham Town Hall
Keynsham
BS31 1ED (Multimap)

Opening times:
Monday 8.45 4.45
Tuesday 8.45 4.45
Wednesday 8.45 4.45
Thursday 8.45 4.45
Friday 8.30 4.30

Telephone: 0800 073 1214

Website: http://www.bathnes.gov.uk/fis

Email: fis@bathnes.gov.uk

Contact person: Family Information Service (FIS)

Type of organisation: Statutory e.g. Government/local authority/health

Type of delivery point: Advice/Information Point; Under 5's

Aims: Childcare information on registered childminders,nurseries,nursery grants,pre schools,out of school clubs,playschemes. We have details of parent and toddler groups, activities for under 19's and days out. We also give advice on careers in childcare, support for parents of disabled children and can signpost parents to organisations offering family support to all families with children aged 0-19.

Waiting list: No

Areas of support offered

Leisure and Personal Development: Sports activities; Trips/Days out; Museums; Dance

Education and Training: Early Education; Foundation Stage; Options at 13+; Qualifications

Relationships and Emotions: Carers; Family Relationships

Money Matters: Benefits/Welfare Rights; Tax Credits

Families: Adoption; Being in care; Care leavers; Child care; Family support; Fostering; Lone Parent Families; Multiple births; Parenting; Play; Step families; Teenage parenting; Under 5's; Young carers; Lesbian & Gay Parenting; Pregnancy

Keeping Safe: Abuse; Accident Prevention; Bullying; Child Protection; Domestic Abuse; Running away; Self harm

Minority Issues: African; Asylum and immigration; Bangladeshi; Caribbean; Chinese; Indian; Irish; Language not English; Other; Pakistani; Travelling communities; Other faith groups; Somali

Homes and Housing: Housing projects

Disability, Special Needs and Additional Needs: Dyslexia and perceptual difficulties; Equipment; Hearing Impairments; Learning Disability; Physical Impairments; Sight Impairments; Speech and Communication Impairments; Emotional and Behavioural Difficulties

Health Issues: Aids and HIV; Alcohol; Allergies and Intolerances; Anorexia; Bed Wetting; Boys' and Men's Health; Breast Feeding; Complementary Therapy; Death; Diets; Drugs; Eating disorders; Girls' and Women's Health; Healthy Eating; Physical Health; Pregnancy and Birth; Self harm; Sexual health; Speech difficulties; Stress; Mental and Emotional Health

Employment and Jobs: Careers advice and trends; Employment; Job hunting; Volunteering Placements

Equal Opportunities: Age; Black and other Minority Ethnic issues; Disability; Gender; Religion; Sexual Orientation

Geographical Areas Covered

The whole of England: No

The South West Region: No

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: Yes

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: Yes

Automatic external doors: Yes

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: Yes
Can wheelchair users clear the outer door prior to opening the inner: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: Yes
Wheelchair access: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


Activities & events

Search here for parenting courses, days out and other leisure activities.

Next event:

Dylan Moran, Colston Hall
Fri 21 November
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