1Big Database - Organisation details

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General information

Address:
ask
Elmsgate
Edington Road
BA14 6HP (Multimap)

Opening times:

Monday 8am - 6pm

Tuesday 8am - 6pm

Wednesday 8am - 6pm

Thursday 8am - 6pm

Friday 8am - 6pm

Telephone: 08457 585072

Fax: 01380 871300

Website: http://www.askwiltshire.org

Email: info@askwiltshire.org

Contact person: Linda Cantillon

Type of organisation: Charity/Community

Type of delivery point: Advice/Information Point; Under 5's; School

Aims: Wiltshire’s Children’s Information Service provides free and impartial information, support and advice to parents and carers of 0 - 19 year olds on any aspect of parenting and family life and holds details of all childcare providers.

We aim to help you make good choices for your children, outline available financial support for families and addresse some of the challenges which can affect families, for example, bullying, exclusion, bereavement.
Our website includes Find it! - a directory of local and national family services and positive activities for 0 - 19 year olds.

Availability: Drop-in, Referral, Appointment
Most parents contact us via our lo-call helpline 08457 585072 or find information on our website www.askwiltshire.org or talk to a member of our outreach team
Referral by: Social Worker, Health Visitor, New Deal Adviser, School, GP, District or County Council, EWO, friend or neighbour etc

Waiting list: Not applicable

Areas of support offered

Education and Training: Early Education; Education allowances

Relationships and Emotions: Bereavement; Family Relationships; Relationship breakdown / Divorce

Money Matters: Benefits/Welfare Rights; Tax Credits

Families: Child care; Family support; Parenting; Teenage parenting; Under 5's

Keeping Safe: Bullying; Domestic Abuse

Minority Issues: Language not English; Travelling communities

Disability, Special Needs and Additional Needs: Dyslexia and perceptual difficulties; Learning Disability; Speech and Communication Impairments; Emotional and Behavioural Difficulties

Health Issues: Alcohol; Anorexia; Drugs; Eating disorders; Self harm; Sexual health; Speech difficulties; Stress; Mental and Emotional Health

Geographical Areas Covered

The whole of England: No

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): No

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: Yes

Parking for disabled drivers: Yes

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No

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General information

Areas of support offered

Geographical Areas Covered

Disability and Access Issues

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