Organisation Contact Details

Organisation/Group Name
South Gloucestershire Council Benefits Service
Telephone

Address

Address 1
PO Box 298
Address 2
Civic Centre, High Street
Town
Kingswood
County
South Gloucestershire
Postcode
BS15 0DQ

Categories

Categories
Community & Living Money Matters

More About The Organisation

Organisation Details

About Us

Housing and council tax benefit is financial assistance towards your rent and council tax.

It is paid by us and is a means tested benefit based on regulations set by the government.

If you wish to make a claim in person, hand in forms or documents for your claim or seek advice about it, you can visit one of our one stop shops in Kingswood, Thornbury, Yate and Patchway.

We have community benefit officers that you can make an appointment to see by calling us or asking at the one stop shops. They will help you to assess your claim if you have all the required evidence (details can be found on the benefits application form)

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday8.45am-5.00pm
Tuesday8.45am-5.00pm
Wednesday8.45am-5.00pm
Thursday8.45am-5.00pm
Friday8.45am-4.30pm

Your Service

Comments

Telephone, write or email.

Areas Serviced

Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Who can use your service?

As above.

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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