Organisation Contact Details

Organisation/Group Name
British Red Cross- Refugee Programme
Telephone
Mobile
Contact Person
Lucho Corrales

Address

Address 1
Unit 41 Easton Business Centre
Address 2
Felix Road
Town
Easton
County
Bristol
Postcode
BS5 0HE

Venue

Venue Address

Address 1
Chapel Congregational Hall
Address 2
Newton Street
Town
Easton
County
Bristol
Postcode
BS5 0QZ

Categories

Categories
Advice & Support - General Community & Living Learning, Skills & Work Health and Well Being Keeping Safe

More About The Organisation

Organisation Details

About Us

The British Red Cross helps people in crisis, whoever and wherever they are. The BRC Refugee Programme (Bristol) provides practical and emotional assistance to vulnerable asylum seekers and refugees including Therapeutic Care (gentle massage through clouthing), Orientation Service, Destitution Support and Shop Voucher Scheme. We enable vulnerable asylum seekers and refugees to prepare for and withstand emergencies in their own communities. And when the crisis is over, to help them to recover and move on with their lives.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Wednesday10am - 3.30pm
Thursday11am - 3.30pm

Your Service

How do people access your service?
They can drop in They need a referral
Comments

We provide a number of services including Therapeutic Care, Orientation, Clothing Vouchers and Destitution Support at a the Welcome Centre in the Congregational Hall, Easton, Bristol BS5 0QZ.
We recruit volunteers regularly. If you are interested in a volunteer position you can visit our website redcross.org.uk or drop me a line at lcorrales@redcross.org.uk

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Bristol Refugee Rights, Refugee Action, The Havens, self-referrals

Waiting Lists

Do you have a waiting list?
Irrelevant

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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