Organisation Contact Details

Organisation/Group Name
South Gloucestershire Citizens Advice Bureau
Telephone

Categories

Categories
Advice & Support - General Community & Living Money Matters Learning, Skills & Work Parenting & Family Support

More About The Organisation

Organisation Details

About Us

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities including:
- Consumer Problems
- Welfare Benefits
- Divorce and Separation
- Debt
- Housing
- Going to Court

It values diversity, promotes equality and challenges discrimination.

Our values are to:
- Provide the advice people need for the problems they face

- Improve the policies and practices that affect people's lives.

Our South Gloucestershire offices are at:

Yate, Kennedy Way, BS37 4DQ
Staple Hill, 117 High Street, BS16 5HF
Thornbury, 35 High Street, BS35 2AR
Bradley Stoke, Jubilee Centre, BS32 8HL
Cadbury Heath, 56-60 Newton Raod, BS30 8EL

Opening Times

Are you open during term time?
Are you open during school holidays?

Areas Serviced

Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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