Organisation Contact Details

Organisation/Group Name
Action for Children - Bristol Supporting Families
Telephone

Address

Address 1
Unit 18, Easton Business Centre
Address 2
Felix Road
Town
Easton
County
Bristol
Postcode
BS5 0HE

Categories

Categories
Advice & Support - General Community & Living Learning, Skills & Work Health and Well Being Keeping Safe Parenting & Family Support Money Matters

More About The Organisation

Organisation Details

About Us

Bristol Supporting Families is an Action for Children project which manages three main services.

The East-central Multi-Agency Project (EMAP) coordinate the Common Assessment Framework (CAF) panels for Bristol City Council in the East Central area and provide preventative services to children and young people aged 0-19 years who are in need of multi-agency support. Referrals can come from any professional working with a child or family and we also accept self referals from parent/carer(s).

Bristol Supporting Families also coordinates Contact Matters, Bristol that manages supervised contact between seperated parents and facilitate the Seperated Parents Information Programme (SPIP) course. The majority of referrals are taken from the Children and Family Court Advisory and Support Service (CAFCASS) however we can also accept a limited number of direct referrals through the National Association of Child Contact Centres (NACCC) for public and private law cases.

Bristol Supporting Families also runs a project called Family Partners which offers intensive support to families where there are concerns around possible neglect.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9:00-17:00
Tuesday9:00-17:00
Wednesday9:00-17:00
Thursday9:00-17:00
Friday9:00-17:00

Waiting Lists

Do you have a waiting list?
No

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Age of Users
From 0 To 19
Who can use your service?

None

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
Yes
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
Yes
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
Yes
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
At least 50%
Behaviour Management
At least 50%
Administration of medicines
None
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
Yes
Complaints
Yes
Intimate Care
Yes
Continence
Yes
Incident/Accident logs
Yes
Registration for sessions
Yes
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