Organisation Contact Details

Organisation/Group Name
The Family Centre (Deaf Children)
Telephone
Mobile
Minicom
Contact Person
Debbie Hye (Centre Manager)

Address

Address 1
Greystoke Avenue
Town
Westbury-On-Trym
County
Bristol
Postcode
BS10 6AY

Categories

Categories
Advice & Support - General Learning, Skills & Work Health and Well Being Parenting & Family Support Community & Living Culture, Sports & Leisure

More About The Organisation

Organisation Details

About Us

The Family Centre (Deaf Children) brings together families of children with any level of hearing loss. We provide confidence building activities, fun events for the whole family to attend, British Sign Language courses for parents of deaf children, family workshops, deaf awareness sessions and a resource library. We also run a youth club for deaf young people

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9.30a.m - 4.00p.m (Hours sometimes vary from this)
Tuesday9.30am - 4.00pm (Hours sometimes vary from this)
Wednesday9.30a.m-4.00p.m (Hours sometimes vary from this)
Thursday9.30a.m-4.00p.m (Hours sometimes vary from this)
Friday9.30 a.m-4.00p.m (Hours sometimes vary from this)
SaturdayOnly when activities are running
SundayOnly when activities are running

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
Comments

If you wish to come to an activity please email, text or call us in advance. The Family Centre office is based within Elmfield School For Deaf Children and therefore, for security resaons an appointment to visit the office MUST be made prior to a visit.

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Self referral, Social worker, school or health professional - any referrals accepted.

Waiting Lists

Do you have a waiting list?
Irrelevant

Costs

Are there any costs to the user for your service?
Costs

Dependent on service provided. Many activities are free or subsidised for deaf children and their immediate families. Some British Sign Language courses are low cost or free for parents of deaf children. Members receive a weekly e-newsletter providing details of upcoming events and other items of interest.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Age of Users
From 0 To 100
Who can use your service?

Families not included in the above categories.

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
Yes
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
Yes
Do you have a lobby / porch area?
Yes
Can wheelchair users clear the outer door prior to opening the inner?
Yes
Are there interior automatic doors?
Yes
Are there wide unobstructed corridors (minimum 1200mm)?
Yes
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
Yes
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
Yes
Do you have an outdoors play area?
Yes
Is this safe and enclosed?
Yes
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
Yes
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
At least 50%
Behaviour Management
At least 50%
Administration of medicines
None
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
None
British Sign Language
At least 50%
Makaton
None
Enabling verbal and non verbal communication
At least 50%
Inclusive Play
At least 50%
Autism Awareness
None

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
Yes
Complaints
Yes
Intimate Care
No
Continence
No
Incident/Accident logs
Yes
Registration for sessions
Yes
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