Organisation Contact Details

Organisation/Group Name
Relate Avon
Telephone
Contact Person
Kevin Jordan (General Manager)

Address

Address 1
133 Cheltenham Road
Town
Bristol
Postcode
BS6 5RR

Categories

Categories
Parenting & Family Support Health and Well Being Advice & Support - General

More About The Organisation

Organisation Details

About Us

"Relate Avon works with families throughout the whole of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Our professionally trained counsellors work with: adults having problems in their intimate relationship, children, and families as a whole. We work with all types of family and relationship arrangements and we can help those who are not currently in a relationship. Our services include:

- relationship counselling

- family counselling

- certain types of domestic violence

- counselling children and young people

- psychosexual therapy

- likeskills

For our Bristol office ring 0117 9428444. For our Bath office ring 01225 465593. Email: recep.relateavon@btconnect.com.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9.00am-9.00pm
Tuesday9.00am-9.00pm
Wednesday9.00am-9.00pm
Thursday9.00am-9.00pm
Friday9.00am-9.00pm
Saturday9.00 am- , 1.00 pm

Your Service

How do people access your service?
They make an appointment

Waiting Lists

Do you have a waiting list?
Yes

Costs

Are there any costs to the user for your service?
Costs

You will normally be expected to pay a fee. Relate Avon is a charity and we do not aim to make a profit from the services we provide, the fee is to cover the cost of running the services.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
Yes
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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