Organisation Contact Details

Address

Address 1
The Carers' Support Centre - Vassall Centre
Address 2
Gill Avenue, Fishponds
Town
Bristol
Postcode
BS16 2QQ

Categories

Categories
Advice & Support - General Money Matters Parenting & Family Support

More About The Organisation

Organisation Details

About Us

We support children and young people under 18 in Bristol and South Glos who provide substantial care for a family member who is ill, disabled or misusing substances. We work with families and give one-to-one support to individual young carers, we provide social activities and outings, and we work with professionals and agencies.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9am - 5pm
Tuesday9am - 5pm
Wednesday9am - 5pm
Thursday9am - 5pm
Friday9am - 5pm
SaturdayAs needed
SundayAs needed

Your Service

How do people access your service?
They can drop in They need a referral
Comments

Young Carers 0117 9392562

Carers Line 0117 9652200

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Social services
Doctors
Self referral
Schools
Referrals can be made by any professional or by families themselves. Please contact us or visit our website for referral forms. Leaflets are available upon request.

Waiting Lists

Do you have a waiting list?
Yes

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Age of Users
From 5 To 18
Who can use your service?

Young carers under 18

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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