Organisation Contact Details

Organisation/Group Name
Bristol Housing Department, Central Estate Management Team
Telephone
Contact Person
Richard Hawkridge

Address

Address 1
Guild Heritage House
Address 2
Bragss Lane
Town
Bristol
Postcode
BS2 0DN

Venue

Venue Contact Details

Venue Email Address

Venue Address

Address 1
3 addresses in Kingsdown and Redland

Categories

Categories
Community & Living

More About The Organisation

Organisation Details

About Us

Neighbourhood and Housing Service manages 3 houses which are divided into bedsitting rooms for young people aged 16-21 with medium support needs. The purpose of the scheme is to work with the residents so that they are ready to progress to indepedent living in their own flat. Many of the young people have come through the care system or are homeless for other reasons. Support is provided by Adult Community Care.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday8.30-5
Tuesday10.30-5
Wednesday8.30-5
Thursday8.30-5
Friday8.30-4.30

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

U

Waiting Lists

Do you have a waiting list?
Yes No Irrelevant
Comments

There is an interview process for each vacancy

Costs

Are there any costs to the user for your service?
Costs

Minimum payment of licence fee contributions, £7.50 pw

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?

Who can use your service

Age of Users
From 16 To 25
Who can use your service?

Users must be between the ages of 16 and 25

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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