Organisation Contact Details

Organisation/Group Name
Dhek Bhal
Mobile
Contact Person
Zehra Haq

Address

Address 1
Dhek Bhal
Address 2
43 Ducie Road
Town
Barton Hill
County
Bristol
Postcode
BS5 0AX

Categories

Categories
Community & Living Health and Well Being Learning, Skills & Work

More About The Organisation

Organisation Details

About Us

Dhek Bhal's service covers Bristol and South Gloucestershire.
- Provides support for Older People and their carers in their home with personal care, domestic help and sitting service to give carers respite.
- Daycare for Older people at the daycentre.
- Carers Support Group to provide advice, support and information to carers.
- Family trips

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayOffice hours 9am - 5pm
TuesdayOffice hours 9am - 5pm
WednesdayOffice hours 9am - 5pm
ThursdayOffice hours 9am - 5pm
FridayOffice hours 9am - 4.30pm
Saturday12am - 2pm (but varies)

Your Service

How do people access your service?
They need a referral
Comments

Dhek Bhal operate a membership list and all publicity for the project is sent out.

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Social Services, NHS, Self-referrals and families.

Waiting Lists

Do you have a waiting list?
Irrelevant

Costs

Are there any costs to the user for your service?
Costs

Annual membership £2 - Transport cost £1 for using Dhek Bhal transport to and from Daycentre

Call the office for charges of individual services

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?

Who can use your service

Who can use your service?

Mainly for South Asian background people but can cater for others

Policies and written documents

Have Policy
Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
Yes
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
At least 50%
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
At least 50%
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
Yes
Intimate Care
No
Continence
Yes
Incident/Accident logs
No
Registration for sessions
No
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