Organisation Contact Details

Organisation/Group Name
Hawkspring
Telephone

Address

Address 1
Symes Community Building
Address 2
Peterson Avenue
Town
Hartcliffe
County
Bristol
Postcode
BS13 0BE

Categories

Categories
Advice & Support - General Health and Well Being

More About The Organisation

Organisation Details

About Us

Hawkspring offers a unique ‘whole family’ approach to drug and alcohol support services. This enables all members of the same family to seek treatment from one single source. We believe that families play an important role in the recovery journey of the person misusing. Hawkspring was the result of a merger between two Bristol based charities Hawks and Kwads who has 30 years combined experience of delivering drug and alcohol support services.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9.30am-5.30pm
Tuesday9.30am-5.30pm
Wednesday9.30am-5.30pm
Thursday9.30am-5.30pm
Friday9.30am-5.30pm

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
Comments

Phone in, Home visits, Meetings at GPs surgeries.

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Any organisation can refer to HAWKS, including self referral. Parents referral.

Waiting Lists

Do you have a waiting list?
No

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?

Who can use your service

Who can use your service?

none

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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