Organisation Contact Details

Organisation/Group Name
South Gloucestershire Council Housing Services
Telephone

Address

Address 1
Civic Centre
Address 2
Room G11
Town
Kingswood
County
South Gloucestershire
Postcode
BS15 9TR

Categories

Categories
Community & Living Money Matters Advice & Support - General

More About The Organisation

Organisation Details

About Us

In February 2007 the council transferred its housing stock to Merlin Housing Society following a large scale voluntary transfer (LSVT).

Although the council no longer has any housing, we have still have several important housing functions.

We provide a wide range of services to tenants, leaseholders, homeowners, landlords and people who are looking for a home in South Gloucestershire. We also advise and support people to get a home that suits their needs - whether they're renting from private landlords, owning or part-owning.

We offer support, advice and information on housing issues, provide specialist support to homeless people, help people applying for affordable housing, work with our housing association partners to develop new affordable homes, work with landlords and owners to improve existing private housing and administer home improvement grants as well as loans and disability grants.

We also aim to work in partnership with other agencies to tackle anti-social behaviour, nuisance and to reduce racial harassment and domestic violence.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday8.45am-5.00pm
Tuesday8.45am-5.00pm
Wednesday8.45am-5.00pm
Thursday8.45am-5.00pm
Friday8.45am-5.00pm

Areas Serviced

Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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