Organisation Contact Details

Organisation/Group Name
Supportive Parents
Telephone
Contact Person
Information & Support Line Team

Address

Address 1
3rd Floor Royal Oak House
Address 2
Royal Oak Avenue
Town
Bristol
Postcode
BS1 4GB

Venue

Venue Contact Details

Categories

Categories
Advice & Support - General Money Matters Learning, Skills & Work Health and Well Being Parenting & Family Support Community & Living

More About The Organisation

Organisation Details

About Us

Supportive Parents is a parent led organisation providing the Parent Partnership Service for Bristol, South Gloucestershire and North Somerset. Our aim is to enable parents of children with Special Educational Needs (SEN) to play a more active and informed role in their child's education. We offer a telephone information and support line, face-to-face support and help with written information. This is a free, confidential and independent service for parents of children with special educational needs. We promote partnership between parents and professionals and support parents to influenece local policy and practice.

We hold monthly meetings at various venues across Bristol and South Gloucestershire. These meetings give parents/carers the opportunity to share experiences and concerns whilst receiving support.

For details of a local group near you please telephone our office.

Opening Times

Are you open during term time?
Opening Times
Monday10.00am - 2.00pm
Wednesday10.00am - 2.00pm
Friday10.00am - 2.00pm

Your Service

How do people access your service?
They make an appointment
Comments

Telephone information and support line. Self referral only. There is an answerphone out side of opening hours and limited service during school holidays.

Waiting Lists

Do you have a waiting list?
No

Costs

Costs

Free - Voluntary Membership £5 p.a
not necessary to access service.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
Yes
Do you have a lift for wheelchair users?
Yes
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
No
Complaints
Yes
Intimate Care
No
Continence
No
Incident/Accident logs
Yes
Registration for sessions
No
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