Organisation Contact Details

Organisation/Group Name
Refuge
Telephone

Address

Address 1
2-8 Maltravers St
Town
London
Postcode
WC2R 3EE

Categories

Categories
Advice & Support - General Money Matters Health and Well Being Keeping Safe Parenting & Family Support

More About The Organisation

Organisation Details

About Us

Every woman and child experiencing domestic violence has different needs - there is no single package of services to meet those needs, no 'one size fits all'. Instead Refuge offers a range of services which increases women's choices and gives them access to professional support whatever their situation.

The helpline is there 24 hours a day, seven days a week for women experiencing domestic violence. Refuge's fully trained female workers, provide support and information. All calls are confidential. The helpline is run in partnership betwen Women's Aid and Refuge

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday24 hours
Tuesday24 hours
Wednesday24 hours
Thursday24 hours
Friday24 hours
Saturday24 hours
Sunday24 hours

Costs

Costs

Freephone

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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