Organisation Contact Details

Organisation/Group Name
Jobcentre Plus - Horfield
Telephone
Minicom
Contact Person
Enquiries

Address

Address 1
1-15 Monks Park avenue
Address 2
Horfield
Town
Bristol
Postcode
BS7 0UD

Venue

Venue Contact Details

Categories

Categories
Learning, Skills & Work

More About The Organisation

Organisation Details

About Us

We help people who do not have a job to find work (and help employers to fill their vacancies). We work mainly with people aged over 18, however we also work very closely with organisations such as Connexions West of England to offer help to younger people. We help people who are welfare and who are at a disadvantage in the labour market to find and keep work and providing them with information, advice and training

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
Comments

To make a NEW claim call 0800 0 55 66 88 - Calls are free from a landline. Charges may apply when calling from a mobile phone, but we will arrange to call you back. Lines are open from 8am to 6pm, Monday to Friday

The call will take about 40 minutes. You will be speaking to an operator who will guide you through making a new claim or renewing details of a claim which has recently closed. During the call you will be asked to provide information including:
your National Insurance number;
details of your rent or mortgage;
details of your past or present employment; and
details of other income or savings.
Please make sure that you have this information handy when you call. The operator will tell you what will happen next with your claim. For example, they may make you an appointment to see an adviser at your nearest Jobcentre Plus office to help with your search for work. They can also tell you who to contact if you have a question about your benefit.

We can only accept calls from the person who is making the claim, unless you have made previous arrangements with us for someone to act on your behalf.

To get advice about your claim for benefit telephone the Benefit Advice Line on 0117 958 9400.

For advice about jobs in your local area and beyond call Jobseeker Direct on 0845 6060 234

Waiting Lists

Do you have a waiting list?
Irrelevant

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
Back to search results
Thumb page

Favourites

Favourites are stored until you quit your browser.

Printable Version