Organisation Contact Details

Organisation/Group Name
LIAISE
Telephone
Contact Person
Lisa Smith

Address

Address 1
Family Information Room
Address 2
Bristol Royal Hospital for Children
Town
Bristol
Postcode
BS2 8BJ

Categories

Categories
Advice & Support - General Health and Well Being Parenting & Family Support Community & Living

More About The Organisation

Organisation Details

About Us

LIAISE is a support service for parents and patients using services at the Bristol Royal Hospital for Children. The service offers advice on hospital systems and processes and encourages patients and families to feed back their views on the services they are receiving. We can also help you find other services outside of the hospital who may be able to offer help and support during your stay.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9am to 5pm
Tuesday9am to 5pm
Wednesday9am to 5pm
Thursday9am to 5pm
Friday9am to 5pm

Your Service

How do people access your service?
They can drop in
Comments

You are welcome to contact us directly, either by telephone, email or by dropping in. You can also ask your doctor or nurse or another health professional to contact us on your behalf.

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Referral from any health professional, CYP services, third sector or self referral

Waiting Lists

Do you have a waiting list?
No

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Who can use your service?

There are no restrictions

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
Yes
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
Yes
Do you have a lift for wheelchair users?
Yes
Do you have internal ramps?
No
Do you have internal steps?
Yes
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
Yes
Do you have an outdoors play area?
Yes
Is this safe and enclosed?
Yes
If there is fencing how high is it?
approx 12 feet
Are the outdoor areas well lit (for evening activities)?
Yes
Do you have a soft play area?
Yes
Do you have a sensory room or area?
Yes
Do you have an induction loop and / or radio mikes?
Yes

Policies and Training

Training

Child Protection (Safeguarding)
At least 50%
Behaviour Management
At least 50%
Administration of medicines
None
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
At least 50%
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
At least 50%
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
Yes
Complaints
Yes
Intimate Care
Yes
Continence
No
Incident/Accident logs
Yes
Registration for sessions
Yes
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