Organisation Contact Details

Organisation/Group Name
Tree of Hope
Telephone
Contact Person
Georgie or Lee

Venue

Venue Contact Details

Venue Telephone
Venue Email Address

Categories

Categories
Parenting & Family Support Health and Well Being Money Matters

More About The Organisation

Organisation Details

About Us

Tree of Hope support families to fundraise for seriously ill and disabled children to access the things that aren't freely available through the UK health system.

Type of Organisation
Charity

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayFrom 09:00To 17:00Available by phone and email
TuesdayFrom 09:00To 17:00Available by phone and email
WednesdayFrom 09:00To 17:00Available by phone and email
ThursdayFrom 09:00To 17:00Available by phone and email
FridayFrom 09:00To 17:00Available by phone and email
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They make an appointment
Comments

Generally we have people available to speak with families at the time they contact us, though we can book in a specific time if that suits

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Anyone

Waiting Lists

Do you have a waiting list?
No

Costs

Are there any costs to the user for your service?
Costs

Free to families.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Age of Users
From 0 To 18
Who can use your service?

0-18yrs for active fundraising. Funds can be used up until 25yrs of age

Are there restrictions on who can use this service?

Seriously ill or disabled children up to 18yrs old.

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement Have written document
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
N/A
Is there a car park nearby?
N/A
Is there accessible parking on site?
N/A
Is there a pedestrian route?
N/A
Are doors 900mm or more wide, with flat thresholds?
N/A
Do you have external ramps?
N/A
Do you have a lobby / porch area?
N/A
Are there interior automatic doors?
N/A
Are there wide unobstructed corridors (minimum 1200mm)?
N/A
Do you have a lift for wheelchair users?
N/A
Do you have internal ramps?
N/A
Do you have internal steps?
N/A
Do you have accessible toilets?
N/A
Do you have an accessible changing room with a changing bed and a hoist?
N/A
Do you have a quiet room or a quiet area?
N/A
Do you have an outdoors play area?
N/A
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
N/A
Do you have a sensory room or area?
N/A
Do you have an induction loop and / or radio mikes?
N/A

Policies and Training

Training

Child Protection (Safeguarding)
All
Behaviour Management
At least 50%
Administration of medicines
None
Inclusion/Equal Opportunities
Majority
Risk Assessment
At least 50%
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
At least 50%

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
Yes
Complaints
Yes
Intimate Care
N/A
Continence
N/A
Incident/Accident logs
Yes
Registration for sessions
N/A
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